Privacy Policy
Last updated: 1 October 2026
Who we are
Lydiony Garden is the controller of the personal information described in this policy. This policy explains what we collect when you visit the store, create an account, place an order or subscribe to our newsletter, and how we use it.
What we collect
We collect the details you give us: your name, email address, password, delivery addresses, order history, reviews and newsletter preferences. We also collect technical information such as your browser type, approximate region and the pages you visit.
How we use your information
We use your details to create and secure your account, process and deliver orders, answer your enquiries, send order updates, provide the newsletter you ask for, and improve the store. We do not sell your personal information.
Cookies and similar technologies
We use cookies to keep your session secure and to remember your language and cookie choices. Other cookies are only used if you accept them. Full details, including the cookie names we set, are listed in our Cookie Policy.
Sharing with service providers
We share information only with providers that help us run the store, such as hosting, payment and email delivery services. They may use it only to provide those services. We may also disclose information where the law requires it.
How long we keep it
Account and order records are kept for as long as your account is active and for the period required by accounting and consumer law afterwards. Newsletter details are kept until you unsubscribe. Technical logs are kept for a short period for security and troubleshooting.
Your rights
You can ask to see, correct or delete the personal information we hold about you, object to certain processing, or withdraw consent at any time. Newsletter emails include an unsubscribe link, and you can change cookie choices in your browser.
Contact
To exercise your rights or ask a privacy question, contact hello@lydionygarden.com. We will respond within the period required by applicable data protection law.